Skype for Business and Microsoft Teams Scenarios Matrix

Hi All, I've created a simple but (I hope) useful matrix table to describe Skype for Business and Microsoft Teams different scenarios. If you have any questions or spotted an error, please contact me. Regards Luca Click on the image to get it at full page

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Skype for Business Mediation Service, Call Park Service and RGS Service crash on Windows Server 2008R2

Hi All, yesterday I managed a very strange behaviour on a customer's Skype for Business deployment that I want to share with you, maybe it could help someone. Scenario One SfB Front-End Standard (updated to CU5) on Windows Server 2008R2 One SfB EDGE (updated to CU5) on Windows Server 2008R2 One Sonus SBC 1000 as PSTN Gateway Enterprise... Continue Reading →

Skype for Business and Enghouse Interactive Communication Center: how to publish the EICC EDGE Server

Hi All, it's a foundamental feature of Skype for Business to allow clients to access it's services from Internet (via SfB EDGE) without a VPN connection. It's also very uncommon the need for a Call Center Agent to connect to the Call Center System from outside the Company network, or at least an Agent could... Continue Reading →

Skype for Business and Teams features comparison table

Hi All, I've created a features comparison table between Skype for Business and Teams. I've tried to merge informations from various sources, and I'll continue to update and add new features. If you found any error or want to suggest new features to add in the table, please comment this page (would be greatly appreciated)!... Continue Reading →

How to solve “MAPI Unavailable Your Outlook profile is not configured correctly. Contact your support team with this information.” error in Skype for Business 2016 client

Hi everyone, if you have the "MAPI Unavailable Your Outlook profile is not configured correctly. Contact your support team with this information." error in Skype for Business 2016 client, this is the simple procedure to solve it. Few weeks ago you could find the simple workaround in Microsoft KB 3147130 (https://support.microsoft.com/en-us/kb/3147130), but if you search the... Continue Reading →

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