Configure DHCP Options for AudioCodes IP Phone provisioning

Hi All, This PS script works on a list of DHCP Servers (Windows Server 2008, 2008R2, 2012, 2012R2 or 2016) to: - create AudioCodes User Class for 420HD, 430HD, 440HD and 450HD models - create Provisioning Server Option 160 - create and configure DHCP Policy based on User Class to assign different configuration file and... Continue Reading →

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How to correctly manage In-band Media and Play Ringback on Sonus SBC with SfB and Teams

Hi All, recently I managed an interesting Customer's issue, maybe the solution could help some of you. Scenario A Sonus SBC 1000 (FW Ver 7.0.2 build 485) is connected to: Skype for Business On-Prem (UC Signaling Group) Microsoft Teams via Direct Routing (TEAMS Signaling Group) analog devices connected on onboard FXS ports (FXS Signaling Group)... Continue Reading →

Preferred app for users to join Skype for Business meetings

Hi All, are you wandering why you started to always join Skype for Business meeting via Skype Meeting App instead of Skype for Business client? The answer is: Teams upgrade policies, and more precisely the "Preferred app for users to join Skype for Business meetings" setted to "Skype Meeting App" How to check or change it:... Continue Reading →

Miracast video quality issues and Power Saving Options

Hi All, recently we have encountered some strange video quality issues when sharing laptop screen with Miracast on Surface Hub or Polycom Trio 8800. One of our customers (thank you!) found the problem: Power Saving Options on Wireless Adapter! If you have similar problems, try to set Wireless Adapter Power Saving Option to Maximum Performance on... Continue Reading →

SfB On-Prem and SfB Online Hybrid Setup Quick Guide

Hi All, this is a Quick Guide to Skype for Business On-Prem and Online Hybrid Setup. It is based on this TechNet article: https://technet.microsoft.com/en-us/library/jj205403.aspx I assume your SfB On-Prem deployment is fully functional. First of all, you need to be sure to have these Internal DNS Records for every SIP Domain of your SfB On-Prem... Continue Reading →

Skype for Business Mediation Service, Call Park Service and RGS Service crash on Windows Server 2008R2

Hi All, yesterday I managed a very strange behaviour on a customer's Skype for Business deployment that I want to share with you, maybe it could help someone. Scenario One SfB Front-End Standard (updated to CU5) on Windows Server 2008R2 One SfB EDGE (updated to CU5) on Windows Server 2008R2 One Sonus SBC 1000 as PSTN Gateway Enterprise... Continue Reading →

Skype for Business and Enghouse Interactive Communication Center: how to publish the EICC EDGE Server

Hi All, it's a foundamental feature of Skype for Business to allow clients to access it's services from Internet (via SfB EDGE) without a VPN connection. It's also very uncommon the need for a Call Center Agent to connect to the Call Center System from outside the Company network, or at least an Agent could... Continue Reading →

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