How to solve Skype for Business and Spectralink IP-DECT call transfer issue

Hi All, here you can find how to solve the problem if you encounter call transfer issues in a scenario with a Spectralink IP-DECT Server 200-400-6500 integrated as a Trusted App in Skype for Business On-Prem.We have seen this behaviour after upgrading firmware to 18Ba version.Many thanks to my collegue Paolo Centenaro for doing these... Continue Reading →

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SfB Front-End Service stuck on Starting due to Cert issue

Hi All, the argument "SfB Front-End Service stuck on Starting" is one of the most common query for an SfB Admin. There are many different reasons for this issue, here I document one of them that I found quite often. Lync / SfB Server Fron-End stuck on Starting One of the Event Log error you... Continue Reading →

Miracast video quality issues and Power Saving Options

Hi All, recently we have encountered some strange video quality issues when sharing laptop screen with Miracast on Surface Hub or Polycom Trio 8800. One of our customers (thank you!) found the problem: Power Saving Options on Wireless Adapter! If you have similar problems, try to set Wireless Adapter Power Saving Option to Maximum Performance on... Continue Reading →

Skype for Business Mediation Service, Call Park Service and RGS Service crash on Windows Server 2008R2

Hi All, yesterday I managed a very strange behaviour on a customer's Skype for Business deployment that I want to share with you, maybe it could help someone. Scenario One SfB Front-End Standard (updated to CU5) on Windows Server 2008R2 One SfB EDGE (updated to CU5) on Windows Server 2008R2 One Sonus SBC 1000 as PSTN Gateway Enterprise... Continue Reading →

How to solve “MAPI Unavailable Your Outlook profile is not configured correctly. Contact your support team with this information.” error in Skype for Business 2016 client

Hi everyone, if you have the "MAPI Unavailable Your Outlook profile is not configured correctly. Contact your support team with this information." error in Skype for Business 2016 client, this is the simple procedure to solve it. Few weeks ago you could find the simple workaround in Microsoft KB 3147130 (https://support.microsoft.com/en-us/kb/3147130), but if you search the... Continue Reading →

iPhone default notification sound disable audio on Plantronics Voyager PRO

Hi all, some days ago I receive a (very) strange issue notification from a colleague: he reports that, during a voice conversation with Skype for Business 2015 using a Plantronics Voyager PRO, if he receive a SMS or WhatsApp message on his iPhone 5, the other endpoint will not hear anything and then drop the call.... Continue Reading →

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