How to correctly manage In-band Media and Play Ringback on Sonus SBC with SfB and Teams

Hi All, recently I managed an interesting Customer's issue, maybe the solution could help some of you. Scenario A Sonus SBC 1000 (FW Ver 7.0.2 build 485) is connected to: Skype for Business On-Prem (UC Signaling Group) Microsoft Teams via Direct Routing (TEAMS Signaling Group) analog devices connected on onboard FXS ports (FXS Signaling Group)... Continue Reading →

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Voice Routing backup

Hi all, in this (quite long) article I'll explain how to configure Lync and Skype for Business to manage an SBA/SBS or an SBC outage in a Branch Office. In this article we have a Lync/Skype for Business Enterprise Voice deployment with a Main Site (HQ) and a Branch Office Site, both with a local... Continue Reading →

iPhone default notification sound disable audio on Plantronics Voyager PRO

Hi all, some days ago I receive a (very) strange issue notification¬†from a colleague: he reports that, during a voice conversation with Skype for Business 2015 using a Plantronics Voyager PRO, if he receive a SMS or WhatsApp message on his iPhone 5, the other endpoint will not hear anything and then drop the call.... Continue Reading →

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