Teams Calling policies: new Inbound calls settings

Hi All, few days ago Microsoft realeased two new settings into Teams Calling Policies: Routing for PSTN calls: this setting controls the routing of inbound PSTN calls (Direct Routing, Microsoft Calling Plan or Operator Connect) for this policy assigned users Routing for federated calls: this setting controls the routing of inbound federated calls (any incoming...

AzureTTSVoiceGeneratorGUI: An App to create Voice Messages using Azure Cognitive Service Text-to-Speech

Hi All, one of the recurring activity of a Phone System Admin, for Microsoft Teams ot any other PBX, is the generation of Recorded Voice Messages. There are three method to obtain these messages: Professional voice greeting providers: very high quality, high costs, high latency, no flexibility Non-Professional (home made) voice greetings: very poor quality,...

Skype for Business and Microsoft Teams Enterprise Voice Scenarios at a glance

Hi All,I’ve created a simple but (I hope) useful table to describe Skype for Business and Microsoft Teams different Enterprise Voice scenarios at a glance. If you have any questions, please contact me.RegardsLuca

Configure DHCP Options for AudioCodes IP Phone provisioning

Hi All, This PS script works on a list of DHCP Servers (Windows Server 2008, 2008R2, 2012, 2012R2 or 2016) to: - create AudioCodes User Class for 420HD, 430HD, 440HD and 450HD models - create Provisioning Server Option 160 - create and configure DHCP Policy based on User Class to assign different configuration file and...

How to correctly manage In-band Media and Play Ringback on Sonus SBC with SfB and Teams

Hi All, recently I managed an interesting Customer's issue, maybe the solution could help some of you. Scenario A Sonus SBC 1000 (FW Ver 7.0.2 build 485) is connected to: Skype for Business On-Prem (UC Signaling Group) Microsoft Teams via Direct Routing (TEAMS Signaling Group) analog devices connected on onboard FXS ports (FXS Signaling Group)...

Voice Routing backup

Hi all, in this (quite long) article I'll explain how to configure Lync and Skype for Business to manage an SBA/SBS or an SBC outage in a Branch Office. In this article we have a Lync/Skype for Business Enterprise Voice deployment with a Main Site (HQ) and a Branch Office Site, both with a local...

Response Group Service fallback solution(s)

Hi everyone, I want to share with you a simple solution for a well-know Skype for Business issue: how to manage incoming calls for RGS in an isolated Branch Office? Scenario Main Site: a Skype for Business Front-End with Response Group Service configured and a Voice Gateway. Branch Site: a Skype for Business SBA/SBS, a...

iPhone default notification sound disable audio on Plantronics Voyager PRO

Hi all, some days ago I receive a (very) strange issue notification from a colleague: he reports that, during a voice conversation with Skype for Business 2015 using a Plantronics Voyager PRO, if he receive a SMS or WhatsApp message on his iPhone 5, the other endpoint will not hear anything and then drop the call....