Hi All, Ribbon has released the Azure Marketplace version of their Virtual SBC SWe Lite.Thanks to Ribbon, I got the opportunity to try the Preview version... and it works like a charme! The initial configuration is quite easy, and the Azure Marketplace version come with a 30 days trial license embed, so you can start... Continue Reading →
How to dynamically route calls to Microsoft Teams instead of SfB with Ribbon SBC 1K/2K
Hi All, so you are implementing Microsoft Teams Direct Routing, maybe side-by-side with Skype for Business On-Prem, with a Ribbon (formely Sonus) SBC 1K/2K, and you want to improve your call routes for Teams Direct Routing.You are on the right page! Note: instead if you use AudioCodes SBC, you can read a similar guide from... Continue Reading →
Diagnostic ID: 10500 and sip-reason=”Q.850; cause=44; text=”Requested Circuit/Channel N/A”
Hi all, recently one of our Skype for Business Enterprise Voice customer found many of these Unexpected errors in it's Monitoring Reports Request:Â INVITE Response:Â 500 Diagnostic ID:Â 10500 Category: Unexpected Component:Â Mediation Server Reason:Â Gateway responded with 500 Server Internal Error Description: This response from a gateway can occur if the gateway encountered an unexpected condition that prevented the... Continue Reading →
Voice Routing backup
Hi all, in this (quite long) article I'll explain how to configure Lync and Skype for Business to manage an SBA/SBS or an SBC outage in a Branch Office. In this article we have a Lync/Skype for Business Enterprise Voice deployment with a Main Site (HQ) and a Branch Office Site, both with a local... Continue Reading →
Skype for Business, Polycom Trio and Sonus SBC 1K/2K and SWe Lite: how to avoid Call on Hold issue
Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario 1 Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw. 6.1.1 build 459) Polycom Trio 8800 with... Continue Reading →
Response Group Service fallback solution(s)
Hi everyone, I want to share with you a simple solution for a well-know Skype for Business issue: how to manage incoming calls for RGS in an isolated Branch Office? Scenario Main Site: a Skype for Business Front-End with Response Group Service configured and a Voice Gateway. Branch Site: a Skype for Business SBA/SBS, a... Continue Reading →
Sonus SBC1000/2000 Active Directory Call Routing: how to query both Configuration and Default Naming Context
Hi, today I want to show you how to configure your Sonus SBC1000/2000 to make LDAP Query in Configuration and Default Naming Context. Scenario The schema below is a very common configuration, where a Sonus SBC1000/2000 work as a man-in-the-middle between your PSTN Carrier and a legacy PBX during a migration to Lync Enterprise Voice. It's... Continue Reading →
Sonus released the new Log Exchange 2 (LX2)
Sonus released the new version of Log Exchange 2 (LX2) This is the Release Note, some new features are very useful, for ex. the service for syslogging. You can download the LX2 from Sonus Partner Portal. Best Regards Luca ------------------------------------ Minimum Requirements: ===================== 1. x86 or x64 processor 2. 1GB RAM 3. 50MB of disk... Continue Reading →
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