How to change Ribbon SBC name to a routable domain for Teams Direct Routing

Hi All,in this article I'll explain step-by-step how to change the Ribbon SBC 1K/2K FQDN from a private domain to a routable domain. Problem You have an SBC 1K/2K used in a Skype for Business On-Prem deployment with a private AD Domain and you need to use it with Teams Direct Routing.Teams Direct Routing needs... Continue Reading →

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Skype for Business and Microsoft Teams Enterprise Voice Scenarios at a glance

Hi All,I’ve created a simple but (I hope) useful table to describe Skype for Business and Microsoft Teams different Enterprise Voice scenarios at a glance. If you have any questions, please contact me.RegardsLuca

How to solve Skype for Business and Spectralink IP-DECT call transfer issue

Hi All, here you can find how to solve the problem if you encounter call transfer issues in a scenario with a Spectralink IP-DECT Server 200-400-6500 integrated as a Trusted App in Skype for Business On-Prem.We have seen this behaviour after upgrading firmware to 18Ba version.Many thanks to my collegue Paolo Centenaro for doing these... Continue Reading →

How to correctly manage In-band Media and Play Ringback on Sonus SBC with SfB and Teams

Hi All, recently I managed an interesting Customer's issue, maybe the solution could help some of you. Scenario A Sonus SBC 1000 (FW Ver 7.0.2 build 485) is connected to: Skype for Business On-Prem (UC Signaling Group) Microsoft Teams via Direct Routing (TEAMS Signaling Group) analog devices connected on onboard FXS ports (FXS Signaling Group)... Continue Reading →

Preferred app for users to join Skype for Business meetings

Hi All, are you wandering why you started to always join Skype for Business meeting via Skype Meeting App instead of Skype for Business client? The answer is: Teams upgrade policies, and more precisely the "Preferred app for users to join Skype for Business meetings" setted to "Skype Meeting App" How to check or change it:... Continue Reading →

SfB On-Prem and SfB Online Hybrid Setup Quick Guide

Hi All, this is a Quick Guide to Skype for Business On-Prem and Online Hybrid Setup. It is based on this TechNet article: https://technet.microsoft.com/en-us/library/jj205403.aspx I assume your SfB On-Prem deployment is fully functional. First of all, you need to be sure to have these Internal DNS Records for every SIP Domain of your SfB On-Prem... Continue Reading →

Skype for Business, Polycom Trio and Sonus SBC 1K/2K and SWe Lite: how to avoid Call on Hold issue

Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario 1 Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw. 6.1.1 build 459) Polycom Trio 8800 with... Continue Reading →

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