How to import DigiCert Global Root G2 CA Cert on Ribbon SBC

Hi All, in a recent alert in the M365 Message Center (MC540239 - SIP certificate to MSPKI Certificate Authority change) Microsoft ask Customers to update their SIP devices and SBC to trust this new CA Cert. MC540239 ยท Published Apr 11, 2023SIP certificate to MSPKI Certificate Authority change How this affects your organization:The new Root... Continue Reading →

Troubleshoot Ribbon SWe Lite SBC on Azure from anywhere with ngrok

Hi All, so you have a Ribbon SWe Lite on Azure, maybe without any VPN with your Corporate Network, and you wonder how to you can use Ribbon LX Syslog to troubleshoot it. Scenario You have installed a Ribbon SWe Lite Virtual SBC on Azure, to use it with Teams Direct Routing and a SIP... Continue Reading →

Ribbon SBC EDGE now support Teams Direct Routing behind NAT and why this is a game-changing news

Hi All, few days ago Ribbon released the new SBC EDGE (1K/2K) firmware 8.0.2. Apart from many fixes, the new firmware contains only a new feature, but it's enough because this is a game-changing news: The SBC 1000/2000 is supported behind a NAT device in Microsoft Teams Direct Routing; this feature enables the SBC to... Continue Reading →

How to dynamically route calls to Microsoft Teams instead of SfB with Ribbon SBC 1K/2K

Hi All, so you are implementing Microsoft Teams Direct Routing, maybe side-by-side with Skype for Business On-Prem, with a Ribbon (formely Sonus) SBC 1K/2K, and you want to improve your call routes for Teams Direct Routing.You are on the right page! Note: instead if you use AudioCodes SBC, you can read a similar guide from... Continue Reading →

Skype for Business, Polycom Trio and Sonus SBC 1K/2K and SWe Lite: how to avoid Call on Hold issue

Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario 1 Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw.ย 6.1.1 build 459) Polycom Trio 8800 with... Continue Reading →

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