How to update Teams Call Queue settings based on Calendar scheduling

Hi All, a Customer ask me recently how they could update some Teams Call Queue settings based on a Calendar scheduling. For example they wants to change the "On-Duty mobile number" based on the On-Duty Operator's shift Let's see how! Prerequisites #1: Azure Automation setup We will use (again!) the Azure Automation solution to achieve...

Ribbon SBC EDGE now support Teams Direct Routing behind NAT and why this is a game-changing news

Hi All, few days ago Ribbon released the new SBC EDGE (1K/2K) firmware 8.0.2. Apart from many fixes, the new firmware contains only a new feature, but it's enough because this is a game-changing news: The SBC 1000/2000 is supported behind a NAT device in Microsoft Teams Direct Routing; this feature enables the SBC to...