Skype for Business, Polycom Trio and Sonus SBC: how to avoid Call on Hold issue

Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw. 6.1.1 build 459) Polycom Trio 8800 with Visual+ … Continue reading Skype for Business, Polycom Trio and Sonus SBC: how to avoid Call on Hold issue

Response Group Service fallback solution(s)

Hi everyone, I want to share with you a simple solution for a well-know Skype for Business issue: how to manage incoming calls for RGS in an isolated Branch Office? Scenario Main Site: a Skype for Business Front-End with Response Group Service configured and a Voice Gateway. Branch Site: a Skype for Business SBA/SBS, a … Continue reading Response Group Service fallback solution(s)