Hi All,I’ve created a simple but (I hope) useful table to describe Skype for Business and Microsoft Teams different Enterprise Voice scenarios at a glance. If you have any questions, please contact me.RegardsLuca
Voice Routing backup
Hi all, in this (quite long) article I'll explain how to configure Lync and Skype for Business to manage an SBA/SBS or an SBC outage in a Branch Office. In this article we have a Lync/Skype for Business Enterprise Voice deployment with a Main Site (HQ) and a Branch Office Site, both with a local... Continue Reading →
Skype for Business, Polycom Trio and Sonus SBC 1K/2K and SWe Lite: how to avoid Call on Hold issue
Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario 1 Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw. 6.1.1 build 459) Polycom Trio 8800 with... Continue Reading →
Response Group Service fallback solution(s)
Hi everyone, I want to share with you a simple solution for a well-know Skype for Business issue: how to manage incoming calls for RGS in an isolated Branch Office? Scenario Main Site: a Skype for Business Front-End with Response Group Service configured and a Voice Gateway. Branch Site: a Skype for Business SBA/SBS, a... Continue Reading →
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