Ribbon SWe Lite step-by-step deployment on Azure

Hi All, Ribbon has released the Azure Marketplace version of their Virtual SBC SWe Lite.Thanks to Ribbon, I got the opportunity to try the Preview version... and it works like a charme! The initial configuration is quite easy, and the Azure Marketplace version come with a 30 days trial license embed, so you can start... Continue Reading →

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How to dynamically route calls to Microsoft Teams instead of SfB with Ribbon SBC 1K/2K

Hi All, so you are implementing Microsoft Teams Direct Routing, maybe side-by-side with Skype for Business On-Prem, with a Ribbon (formely Sonus) SBC 1K/2K, and you want to improve your call routes for Teams Direct Routing.You are on the right page! If you use Ribbon (formely Sonus) SBC 1K/2K with Skype for Business, you are... Continue Reading →

How to correctly manage In-band Media and Play Ringback on Sonus SBC with SfB and Teams

Hi All, recently I managed an interesting Customer's issue, maybe the solution could help some of you. Scenario A Sonus SBC 1000 (FW Ver 7.0.2 build 485) is connected to: Skype for Business On-Prem (UC Signaling Group) Microsoft Teams via Direct Routing (TEAMS Signaling Group) analog devices connected on onboard FXS ports (FXS Signaling Group)... Continue Reading →

Diagnostic ID: 10500 and sip-reason=”Q.850; cause=44; text=”Requested Circuit/Channel N/A”

Hi all, recently one of our Skype for Business Enterprise Voice customer found many of these Unexpected errors in it's Monitoring Reports Request: INVITE Response: 500 Diagnostic ID: 10500 Category: Unexpected Component: Mediation Server Reason: Gateway responded with 500 Server Internal Error Description: This response from a gateway can occur if the gateway encountered an unexpected condition that prevented the... Continue Reading →

Skype for Business, Polycom Trio and Sonus SBC 1K/2K and SWe Lite: how to avoid Call on Hold issue

Hi All, recently I've managed a very strange issue with Polycom Trio 8800 when placing a call on hold, following you will find the scenario and, the more important thing, the solution! Scenario 1 Skype for Business on-premise with Enterprise Voice enabled. Sonus SBC 1000 as Voice Gateway (fw. 6.1.1 build 459) Polycom Trio 8800 with... Continue Reading →

Sonus SWe Lite Step-by-Step Setup

Hi all, Sonus released the new SWe Lite Virtual Appliance, that share code, interface and behaviour with phisical and well known devices SBC 1000 and SBC 2000. Official Setupo Page is here (https://support.sonus.net/display/UXDOC61/Installing+SBC+SWe+Lite+on+VMware+ESXi), but something seems different between documentation and this firs GA release. If you use Hyper-V you have to read two great articles:... Continue Reading →

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